IT Support Engineer (L1)
NetSync IT Services · Whitefield · Posted 9 days ago
₹18,000 to ₹28,000 per month
Benefits
- On-call allowance
About this role
We are hiring an IT Support Engineer (Level 1) for a managed IT services company supporting client offices in Whitefield. Role & Responsibilities: - Handle desktop and laptop issues including OS, drivers, and software installations - Set up new joiners with email, Windows accounts, VPN, and printer access - Troubleshoot Wi-Fi, LAN, and basic network connectivity issues - Resolve printer, scanner, and conference room equipment problems - Log all issues in the ticketing system and follow up to closure - Escalate complex issues to the L2 team with proper context Requirements: - Diploma or graduate in IT, CS, or Electronics - Minimum 6 months of IT support experience or relevant internship - Working knowledge of Windows 10/11 and Microsoft Office - Basic understanding of networking (IP, DNS, DHCP) - Comfortable with on-site visits to client offices Work timings: 9 AM to 6 PM, Monday to Friday. On-call rotation may apply.
- Job type
- Full-time
- Experience
- Diploma + 6 months
- Openings
- 3
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